(From Fred Schwartz
author, Recognition Review, December 2000 and January
2001, with permission. Measurements have been left in
their original form)
Engraving |
Sharpening and Tipping |
Burnishing | Beveling |
Measurement Tools |
Drilling |
Spell Checking |Table
Shears | Materials |
Lubrication |
Electrical Tips |
Marketing |
Miscellaneous |
Computer Tips |
Buying |
Getting Things Done |
Engraving
List and Matrix: Engraving one part at a time will make
you a living. Using list or matrix will make you real
money.
1. List: The inputting of variable text into a list,
then allowing your computer to systematically engrave
each piece.
2. Matrix: Engraving on
parts that are equally spaced, or multiple tags on a
larger piece of material.
3. Fixturing: Look to
vendors selling fixturing, or design your own. Long runs
of "1-up" can tie up a lot of engraving hours.
Increasing to 2-up will make a world of difference,
often more than doubling your overall productivity.
4. Vacuum Chip Removal:
Always use a chip removal system to eliminate chips from
engraved plastic. Engraving residue, called swarf, is
bad for bearing and slide assemblies. A high quality
vacuum nose is also required.
5. Need to cut out a
shape either internal or external? Use a parallel cutter
(Figure
1), which is cut square to make a straight edge cut.
These cutters are used to profile a shape through your
engraving material (i.e., hole cut outs, badge shapes).
An alternative cutter for producing a cutout is a
profiling cutter; the cut edge will not be
perpendicular, but this is not always necessary.
Profiling cutters usually have a 30-degree included
angle. It's a good idea to use a sacrificial piece of
material under the part being cut; it will save your
table some scars.
6. Need to cut out a
non-rectangular shape (e.g., oval, circle, or rectangle
with rounded comers) and need a bevel on it? Use a
cutter beveller (Figure
2). This cutter is similar to a parallel, but
features a 45 degree chamfer cut to apply a bevel
during cut out.
7. Cutter Grinders: I
engraved for several years before getting a cutter
grinder. My reasoning: I could buy 100 cutters for the
price of a sharpener, and I couldn't sharpen as well as
a professional. After buying a sharpener, my opinion has
changed. I discovered that you can sharpen as well as
the so-called experts. Other advantages: You can
experiment, reduce your inventory, keep cutter dependent
jobs running, and save shipping costs. I recommend a
400-grit diamond wheel. If you do engraving on metal or
specialize in small text, you must own a cutter-grinder.
Back to
Top
Sharpening and Tipping
8. Experience has
helped me learn how to tip a cutter by sight. You can,
too, with a little practice. I hold the cutter at the 7
degree side and 20 degree back rake angles up to the
wheel.
9. When tip sizing, I
use my Tip Comparator Gage for sizing over .010 inch and
a loupe for.002 to.010 inch. Use a 10x loupe so you can
accurately read the cutter sizes. Going to 20x might
seem like a better idea, but makes it very hard to
steady the cutter to properly view it.
10. On a 60 degree
included and a 7 degree rake angle cutter, the tip size
is 90 percent of the actual cutting width. I always size
my cutter to this width and do not concern myself with
the depth of penetration corrections. This 90% rule does
not apply to quarter rounds; they are tipped at exactly
50% of the required cutter sized. Consistency is the
most important consideration here. I sharpen my.010 at
40 degree, and .015 and .20 at a 50 degree included
angle, which allows my engraved letter width to remain
more consistent. (Figure
3). It shows a small depth variation with a 60
degree included cutter (standard) and will result iii a
large letter width variation. On larger cutters,
depicted by the .090 inch cutter, this same depth
variation is unnoticeable.
Back to
Top
Burnishing
Burnishing is the process of removing only a few
thousandths of material to expose a base metal or remove
a top coating. The cutters are shaped like chisels to
sweep away the top coatings. In the case of gold, silver
or brass, material, the process is to remove that
lacquered coating. With colored brass sheets, the
process removes the coating to expose the brass.
Aluminum was too soft to yield good results, until the
introduction of the diamond burnisher and FeatherWeight.
FeatherWeight: A great
tool for burnishing came out several years ago. It
allows the cutter to float over the material. It's great
for brass, aluminum, odd shapes pen barrels, et cetera.
The FeatherWeight also features an adjustable
down-pressure top spring and is an important tool for
soft material or pen barrels.
Diamonds versus
Carbide: The burnishing cutters are mostly made from
carbide. Recently, diamonds were placed on the tips of
cutters. The advantages are cleaner cuts, longer life,
easier darkening and the ability to burnish aluminum,
glass and acrylics. The disadvantages are price and
sizes only up to .060 inches.
Diamonds are worth the
investment. I don't keep track of my diamond inventory,
but I know I keep them at the engraver for at least two
years before I retire them.
12. Burnishing adds a
beautiful, smooth look to your work, often allowing you
to justify your price quote versus your competitor's.
13. Substitute
single-line fonts where multiline fonts were necessary.
Even normal block looks great; add italics and upper and
lower case. Single line fonts will engrave much faster
than multiline fonts.
14. Burnishing resists
tarnishing better than diamond drag. It's also easier to
polish. The diamond drag gouge often will tear up a
polishing cloth.
15. Trophy aluminum
used to be a problem to burnish, but can now be done
using a diamond burnisher and a FeatherWeight.
16. Odd Applications:
Burnishing can be employed with good results on acrylic
clip boards, coated pens (like black Cross pens) glass
picture covers and aluminum nameplates.
17. Coated Cross Pens:
These are very easy to engrave. I use a 90 degree
diamond and a FeatherWeight set for light pressure,
multiline fonts, and make two passes.
Back to
Top
Beveling
The standard bevel on a plate is 45 degrees, starting at
the midpoint of a 1/16-inch piece of engraving stock.
Many engravers like a slightly broader bevel and will
make a deeper cut. This is often done to hide shear
marks.
18. When beveling small
plates, we use what I refer to as a "Pusher." (Figure
4). The optimum size is approximately 1.25 x 3.5
inches.
19. When beveling many
plates of the same size (e.g., W), bevel two plates at a
time by putting the 1inch edge against the 3-inch edge.
Push the parts past the beveler, cutting the 1-inch edge
first, and using the 3inch edge as the "pusher." Rotate
both parts, making sure to bevel the shorter (1-inch)
edge first.
20. If you get a job
that requires several .5 x 3-inch tags that require a
bevel and are run in a matrix, you can bevel the .5-inch
edge along several tags prior to shearing, leaving only
the 3-inch edge to bevel.
21. If you bevel more
than one thickness of material, set up a second or third
beveler cutter for the various thickness of materials.
The set up time for each cutter will be slightly longer
the first time, but thereafter, setting up for a new
thickness will be a five-second job. Mark the cutter
tops with different colors or markings to avoid
confusion. Set up the small cutter next to the beveler.
22. Maintenance is very
minimal on a beveler, but often the tabletop will get
very dirty and cause the parts to drag as you bevel. Use
a degreaser to remove any adhesives and apply a light
coating of silicon spray Wipe dry and you're ready to
go.
23. Avoid several
styles of bevel. The standard is well suited for nearly
all applications. Some shops offer a square-cut border.
This set up is very time intensive. As you all you know,
offering too many choices to customer can be both a
blessing and a curse.
24. Make sure the
material is being contacted by your beveler cutter in
the optimum cutting zone (Figure
5). A cutter positioned too high will produce a poor
bevel and require a slow feed rate.
Back to
Top
Measurement Tools
25. The most standard measurements should be done with a
precision metal flexible scale. A standard wood ruler is
not very accurate, and is very hard to read. The
precision scale I recommend is the type 3R (Figure
6). This has division in 1/10-, 1/50-,1/32- and
1/64. The 1/10 and 1/50 are most useful. Most precision
scales available read in 1/100 increments and are nearly
impossible to read. With the 1/50 scale, it is possible
to read down to the 1/100 of an inch. They are commonly
available in 6-,12-, and 18-inch lengths Another big
plus is being accurate from the end of the scale.
26. Always have a place
for this scale, and know where it is at all times by
attaching it to that special location with a magnet or
two. Good scales like these like to grow legs and walk
away.
27. The Dial Caliper (Figure
7) is I another very useful item for any shop. It
reads quickly and accurately to the .001 inch. It's
great for measuring the size of plate, letters, holes,
depth, drill sizes et cetera. Some interpolation of the
value is required. Specify a Dial Caliper with a dial of
1 revolution =.1 inch. Do not get the revolution =
.2inch model The caliper costs $30-$50. I recommend the
6-inch version. The longer models tend to be cumbersome.
28. For those who don't
like to interpolate the indicated value, a digital
caliper is available. It costs significantly more money,
but it is quite a handy tool.
Back to
Top
Drilling
29. Plastic and phenolic drilling requires a specially
cut drill. These modifications are 1) dubbing the
cutting edge to eliminate material deep cutting/lifting
and 2) heal clearance to allow chips to move out without
burning. A properly shaped drill can drill up to a
3/4-inch hole in thin plastic without shattering the
material. For high-volume phenolic drilling, use
carbide-tipped drills.
30. Marble drilling
requires carbide-tipped drills to withstand this
abrasive material. Submerging the drill in water keeps
it cool and the dust from floating. A heavy-duty drill
press is recommended.
31. Drills are
available that will drill a hole and a counter bore in
one operation. They are usually best suited for wood.
Back to
Top
Sorting
32. When checking or sorting large orders of tags or
name badges, develop a system that makes it easy and
avoid wasted time and frustration. Let's use a 100-piece
name badge order for a hospital as an example. First,
determine how you can divide the badges into smaller
manageable numbers (e.g., with title, one or two liners,
A-L, M-Z, et cetera). Create 5-10 stacks for 100 badges.
Looking through 10-20 tags is easier than 100 at a time.
33. After sorting or
checking, put the tags in a bag or box that will serve
as the final delivery device. All too often a tag is
engraved, checked, then slides out of sight. It becomes
a redo order, even though it will turn up several months
later during spring cleaning.
Back to
Top
Spell Checking
34. Spell checking is an art that must be practiced.
35. Avoid having the
person who input the text do the checking. That person
will often view his own work as correct and a misspelled
word will remain misspelled.
36. Break words into
segments even smaller than syllables. Full words and
syllables tend to look correct.
37. Run one finger over
the written text and one over the CRT sign, especially
on plaques and large signs. Also read the copy from the
bottom up.
Back to
Top
Table Shears
38. The typical shear used in the engraving industry is
the 12-inch guillotine, configured either for plastic or
metal. The plastic cutting shear has a knife upper blade
and is used on flexible plastics up to 3/32-inch. The
metal cutting shear has a squared off upper blade and is
used on brass (.030" max) or aluminum (.040" max.) Both
feature the same type of bottom blade. If you do both
plastic and metal work you should have both types of
shears. Changing blades is dangerous and time consuming.
39. When cutting long
pieces of material, support the material on the right
side of the shear, either with a board or with a
coworker's assistance. Letting it droop while you cut it
will cause the piece to have a concave cut.
40. There are several
different cutting techniques associated with the shear.
Pick the one that best suits your applications. These
include the use of a 30-60-90 triangle, Perfect Square
arm, adjustable back stop and several rule variations.
41. One problem to
remember with many of the shears available to the
engraving industry is the scale. Most are 1/8-inch thick
with an overlay legend for the scale markings. The
problem is that most thicknesses usually cut are
1/16-inch of thinner, not 1/8. This varying elevation
produces parallax error. Also, the scale markings are
inaccurate or not there for finer measurements.
42. Maintain your shear
with a very light oiling and blade cleaning. Always keep
your blade free of gum deposits, which result from
cutting through double-back tape and protective masking
on materials. Use a single edge razor to remove big
deposits, and a rag with solvents to finish the job. Cut
with the sticky side up whenever possible.
43. Table Shear
Squaring: Use a method I call the "3-Cut Result Method."
The basic theory is: The sum of all four internal angles
of a four-sided figure will equal 360 degrees. By making
three cuts, rotating the cut part CCW* into the shear
scale, will yield three actual cut angles (which may or
may not be 90 degrees) and one resulting angle. This
resulting angle will thus be three times the angle your
shear is off from 90 degrees. Rotate the scale until the
gap is eliminated. (*This assumes a standard engraving
shear. To be more technically correct, rotate part from
the blade cut to the scale.)
Back to
Top
Materials
44. A secret to cutting down your material inventory is
to use only the new matte outdoor materials. This material is
good for indoor or outdoor applications and has all the
standard qualities (bending, drilling, hot stamping,
shearing, et cetera). It is a little more expensive, but
the extra cost will be offset by the absence of grain
and reduced types of stock.
45. If you order 1/2
sheets of material, the common size is 24x24 inches, but
the common shear is 12 inches. Specify the material to
be cut 12x48 inches and you'll waste less, especially if
it's a material with grain. Note: The grain will run the
48-inch length.
46. Whenever possible,
order full sheets of material for the maximum discount
and yield.
47. If you order full
sheet material, but stock your shelves with 12 x 48-inch
pieces (and are not fortunate enough to have a 48-inch
shear) you must set up a scoring table to snap your
material. This will consist of a 50inch square or angled
rod and a scoring knife. Always score the material on
the protective plastic side full length, and snap the
material on the table.
Back to
Top
Lubrication
48. Two lubricants to avoid: Lithium grease, and WD-40.
Lithium grease (also called Lubriplate) will attract
chips, which then migrate into bearings and render the
bearing useless. WD-40 acts as a cleaning agents and
will remove any lubrication that exists. It also has
only temporary lubrication properties and leaves a
yellow tarnish buildup after prolonged use.
49. My experience has
been very favorable with a silicon spray from Amway
called WonderMist. Comparable sprays also will yield
good results. WonderMist does not attract chips and will
leave a lightly wet surface. It works quite well on lead
screws, guide rails, spindle slide mechanisms and as a
rubber preservative.
50. Spindle bearings
are in most cases pre-lubricated at the factory and do
not require any additional oiling. Often, oiling will
contaminate the oil originally used, causing even more
damage.
51. Simple "3-in-l" oil
also deserves an honorable mention. Machines that have
been given this lubricant for years are slightly
dirtier, but have very little wear. Gunk also makes a
silicone spray that works well if you can't get the
Amway products.
Back to
Top
Electrical Tips
In this age of cables, connectors, IC chips, EPROM and
circuit cards, how come no one has told you how to
replace these devices and cables correctly? The
electronics people have created a few standards in the
erratic world that we inhabit. Here are some helpful
tips to look for:
52. Cabling: A red
stripe on one side of a cable indicates pin No. 1. The
cable connectors will usually have a triangle, diamond
shape of a notch at pin No. 1.
53. Board
Headers/Sockets: The mating circuit board headers also
will have these same types of markings. An old
identification on the circuit board header or socket was
a white dot at pin No. 1. A newer convention is a silk
screened layout on the board with an indention to
indicate correct orientation and the edge that pin No. 1
resides. Also, the solder pad of pin No. 1 is usually
square. (See figure 1.)
54. IC chips and Eproms:
These also have a rounded notch to indicate the No. 1
edge. Notches are most common, but dot on the top of the
chip will be present. (See figure 2.)
55. Look for these
indicators whenever replacing chips and cables. Always
make sketches prior to removing wiring, chips and
boards. Only some equipment and electrical components
are keyed to avoid reversal, and very few will cause no
damage if reversed. These are some of the standards that
are out there, but many manufacturers have made errors
in assembly or design and passed these on to us, so look
for correct configurations but do not always expect
them.
56. Mark cable with
colored fingernail polish to make re-assembly a breeze.
Back to
Top
Marketing
57. Remember, it's not what you say, it's the attitude
you convey. Be professional at all times.
58. Give your customers
several ways to contact you. Other than on the phone and
in person, a lot of business takes place via fax and
e-mail.
59. Treat your
customers differently from your prospects. You don't
talk to strangers the same as you do your friends, so
why talk to your valued and loyal customers the same as
to someone who's never purchased a single item from you?
60. Keep an "Examples"
file. If you see a magazine ad you like, cut it out and
save it for future reference. All of that junk mail you
get also could give you some ideas for your own mailers
in the future.
61. Other than simply
making money, what are your business goals and when do
you plan on achieving them? Writing them down is the
first step. You gradually move toward the ones you think
about most.
62. Pricing is a very
misunderstood subject. If you paid $25 for a plaque,
selling it for $50 doesn't necessarily mean you doubled
your money. What did the item really cost you? The price
catalog said $25. However, you had to pay shipping to
get it to your shop. You also have to make a profit from
the engraving. Those are the most obvious costs. Now
what about paying your overhead (rent, utilities and
tax?) What percentage over cost do you have to charge
just to break even? Now add your profit. Are you
competitive?
63. Conduct market
research. How do you compare to others in the business
in terms of pricing and your level and quality of
service?
64. Add value to your
products and services. What makes you different from
your competitors? Do you provide the product or service
to your customer the fastest? Do you offer the highest
quality, best selection, best prices, best customer
service or friendliest service? Make your business stand
out from the others.
65. People in the
fund-raising business know that the people who've given
before are the first people you go to when you need
more. The same principle applies to business. Making
calls to your current customer base is the fastest way
to increase business when times are slow.
66. When it comes to
printing literature, color is nice but also more
expensive. To give the appearance of color, used colored
or preprinted paper.
67. Consider using a
second color when printing your business literature. Not
only do you have the use of that one new color, but all
254 shades of that color. However, be careful when using
reds. The screened versions can end up a lovely shade of
pink.
68. Use a heavier paper
for your brochures and mailers.
69. When using white
paper for your sales collateral, use a bright variety.
It will stand out more in comparison.
70. If you're
announcing a sale or trying to relay a small amount of
information, try using a postcard instead of a full
letter. Remember, the postal rate for a postcard is less
than for a standard letter.
Back to
Top
Miscellaneous
71. Cutter depth adjustment quickly allows you to set
all your cutters to the same length. Start with a cutter
zeroed on your engraver, set the gauge, and quickly
duplicate this setting on all other cutters.
72. De-burring tool
quickly removes shares edges from all metal. It can also
be used to enlarge and clean up drilled holes in
plastic. I suggest the disposable versus the replaceable
blade type. The replacement blade has a tendency to pull
out and the overall body is larger, making it awkward to
use. A disposable tool used on soft metals and plastics
will last several years.
73. Auto-center punch
allows easy, one-handed marking of pilot punch for
drilling. It replaces a hammer and center punch.
74. Aluminum filler
putty/epoxy allows drilling mis-engraved aluminum panel
to allow re-engraving. Two types are available: aluminum
Bondo-type filler-this filler is very quick setting with
a work time of about 5 minutes, and a cure time in just
20 minutes. A mistake made on a panel can be repaired
without removing the part from the engraving table. The
repaired area will not be as strong as the original
metal and is not recommended where high flexing or
stress may be encountered. Epoxy filler has a much
longer work time: 15 minutes, and 24-hour full cure
time. This fix has close to the original material
strength.
75. Metal Dyd /Layout
Ink is a very handy tool to allow re-engraving of scrap
metal when determining proper engraving. It is great for
set up on repetitive items like dog tags metal name
badges. Just paint a scrap on, and quickly engrave to
confirm location.
76. Material Scoring
knife is useful to score flexible plastic material for
snapping.
77. Digital Voltmeter —
low-cost digital readouts are now available to indicate
AC/DC voltage, resistance and several other indicators.
A must for those that troubleshoot their own machines.
78. Sheet Metal House —
Get to know a local sheet metal shop that will do small
piece work. A good source for shearing, small materials
jobs, custom bending.
79. Make a Plate rack
to hold your plates vertically. This will keep plates
from scratching, requires much less space at the shear
or assembly area, and saves you lots of time and money.
80. Set up standards in
your shop. Figure 3 is a great one for plaques. Make
others for name badges, desk plates, et cetera.
|
Plaque
Size
|
Background Size
|
Plate
Size
|
|
4.5 x 6
|
3.25 x
4.75
|
2.75 x
4.25
|
|
5 x 7
|
3.5 x 5.5
|
3 x 5
|
|
6 x 8
|
4 x 6
|
3.5 x 5.5
|
|
7 x 9
|
5 x 7
|
4.5 x 6.5
|
|
8 x 10
|
6 x 8
|
5.5 x 7.5
|
|
9 x 12
|
6.5 x 9.6
|
6 x 9
|
|
10.5 x 13
|
8.5 x 11
|
8 x 10.5
|
|
12 x 16
|
9 x 13
|
8.5 x 12.5
|
Back to Top
Computer Tips
81. Don't lose data due to power surges or blackouts.
The money invested in an Uninterruptable power supply
(UPS) could pay big dividends in the future when the
power goes out and you've forgotten to save a big job.
82. Computers have made
it very easy to organize files and directories. Put some
thought into where you save your jobs, then be
consistent. A lot of time can be wasted looking for a
job in a large folder labeled "Jobs."
83. There's no telling
when a hard drive will go bad. Many times data can be
easily retrieved and moved to a new hard drive. However,
sometimes information is lost forever. Adopt a procedure
to systematically back up all your data files.
84. Computer prices
have come way down in recent years. Buy one for each of
your engravers; if one goes down, you still have other
engravers to work on.
85. If you cut and
paste text a lot, learn the short cut keys of CTRL-X
(Cut) and CTRL-C (copy) and CTRL-V (Paste). These keys
work in nearly all Windows Programs. Don't Forget CTRL-Z
(Undo).
Back to
Top
Buying
86. When calling a vendor, make it a point to say "Hi,
this is (your name) with (your company), and I have a
customer looking for (product)." This identifies you as
a reseller to the person on the other end.
87. Always inquire
about the next quantity break in price. It may be only a
few pieces away. You will often get more for less.
88. Request the retail
or manufacturer's suggested retail price for the item
you are purchasing. This helps with pricing and allows
you to calculate your percentage discount, and will
sometimes lower your cost.
Back to
Top
Getting Things Done
89. Make a list of the jobs you want to accomplish, then
go back and number each item in order of priority.
90. Distinguish between
important and urgent items-and don't get bogged by the
latter. If you do, you will never accomplish anything
important.
91. Dreaming is
essential to success. But you must do more than dream
your goals. Write them down.
92. Make an immediate
decision on each piece of paper that crosses your desk.
You have only three choices: act on it, file it, or toss
it.
93. Set a starting time
and deadline for your projects.
94. Overwhelmed by big
projects and heavy workloads? Slice the work into
smaller tasks.
95. Take five or 10
minutes everyday to plan your projects.
96. Learn to say "No"
when you're swamped with work.
97. When you run out of
steam, pick up energy by switching to another project.
98. Trim the fat from
your schedule. Eliminate low-paying jobs.
99. Be neat. When
you're finished with something, put it away before you
begin something new.
100. Use a personal
organizer and planner such as DAYTIMER or Franklin
Quest.
Back to
Top
|